We have tried to allow for all of the popular image files found on phone cameras and digital cameras. At this stage, the program accepts jpg, gif, png, jpeg & heif. Current iPhone image files are HEIC and are not able to be uploaded. These will need to be converted.
If your camera is a professional style DSLR you are probably already familiar with the fact that these cameras produce RAW files that need to be converted to the more popular file types for everyday use. These files are way to big to be uploaded over the internet.
It is also possible that some apps capture images in formats that are not standard image formats. If this is the case you may want to change your phone back to the default camera, retake the photos and upload those images to our website.
Converting Your images
If your images need to be converted we recommend Online Convert, It’s free and very easy to use. Just convert your images and download them to your computer, then upload them to our panel. Another way to convert from HEIC to JPG is to email the images from your phone to yourself and save the images from the email.
To Upload photos
- Click select files (blue box), choose images from gallery on phone, tablet or folder on computer.
- Once the image has been successfully uploaded the file name will appear only- not the image itself
- The Next or Submit button will disappear until your images have fully loaded
Slow internet speeds can also be a factor if it takes you over a minute to upload your images the server will probably time out